PS3 Error 80010514 Explained

Posted on 10. Apr, 2008 by Reckless in News

Gamerevolver.com recently had an interesting article regarding the dreaded 80010514 error. I hope many of my loyal visitors never have to encounter it. Their is a known issue with the PS3, simply known as error 800010514 which doesn’t happen often but when it does, it’s darn right nasty.

The error in question is mainly seen within the first month of use, or to put it bluntly, it has the error right out of the box, however, we have seen this occur at almost a year into service as well.

“An error occurred during the start operation. 80010514″

Gamerevolver.com recently ran into the the dreaded 80010514 error shortly after installing a new game they had purchased off the PlayStation Store and decided to document it. Here is what the have to say…

Since this error occurred, we obviously contacted Sony Support. We were informed that the code is not common, and a simple reset of the system, and restoral of factory settings should do the trick. Unfortunately, after the restoral, the error still occurred.

The error code is actually one of two things, a) a faulty sector on the internal hard drive, or b) a faulty installation of software/firmware, both iterations actually coincide with eachother. If the hard drive suffers a faulty sector ( a section of damaged space on the drive that data may have been written to that no longer is readable), an installation may still be processed, and even work, but the error can cause some serious side effects, such as option b. If your PS3 has installed an item incorrectly, including firmware, it is in high risk of receiving this error.

Basically, what is occuring is the corruption of game disc recognition and execution. If you will notice, in 90% of all cases, the drive will still play DVD and even Blu Ray movies with no problems. When trying to start a game however, the title, sooner or later, will receive the error.

1) Ensure that your internet connection is stable. If you are using a wireless connection, make sure your signal is at least a solid 80%. If not, make the proper adjustments until it is.

2) Dust your machine regularly. Any PS3 owner will tell you that the Playstation 3 is a dust magnet. Just run a dry cloth over it every couple days, and you should be fine. This will help prevent heat issues and shorts that may occur.

3) When installing firmware and/or software, make sure you follow the instructions. Even if you have installed 6 versions prior, each one is different, and may require additional steps. Save yourself the headache and just follow them, it only takes a minute or so longer to do it right.

Lets sum it all up, the error is not hardware related and is caused due to corruption of firmware. Restoring you PS3 will not roll back the firmware, and unfortunately will not fix the issue 9 times out of 10. If you are receiving this error, contact Sony for a replacement unit. Again I hope none of my readers have to see the dreaded 80010514 error and by following Gamerevolver.com’s simple steps your bound to prolongue the life of your PS3 indefinitely.

(Update) Eurogamer.net contacted a SCE UK spokesperson which told them “”I’ve spoken to our Customer Services department and they aren’t aware of this issue with the PS3.” So take that as you will? Is the dreaded 80010514 just a myth? or an error that Sony is not aware of?

(Update 2) Try this before replacing Blu Ray drive (Last Resort)
Undertakerza updated a game, Warhawk and his system froze, got it rebooted it could no longer access any discs (cd, dvd, blu ray, games) he was ejecting and re inserting disks when I realized that the drive wasn’t making any noise and also … not spinning disks anymore they come out the exact same way he put them in.

Here is how he did it:

Ok so I’ve fixed my issue. I will run through what you will need to do to fix yours if you are having issues with the blu-ray drive and general PS3 system operations like the XMediaBar this is totally worth a shot … I doubt this will fix any other issue. If not then your blu-ray drive/ PS3 is probably dead and needs replacement via the method listed above or by sony.

If you can, I suggest you back up your PS3 first. The menu that you will access to can fully erase your PS3 if you choose the wrong option! I do not take any responsibility! Please proceed at your own risk! If you read and follow the instructions exactly you should not loose any data! Feel free to ask questions if you are confused so you don’t make a mistake!! Sorry, I had to say it, I don’t want anyone mad at me if they make a mistake, don’t back up their data and erase it, and then blame me…

The current version of the ps3 firmware has a “recovery console”.

You access it by

1. Start with having the system in standby (redlight is on)

2. Hold the power button down; the system will turn on and turn off once again.

3. Press and hold the power button again and keep holding, it will beep as it turns on and then it will double beep. When you hear the double beeps immediately take your finger off the power button (if your system turns off before you get a double beep just try again and hold the button, it should double beep the 2nd time you try)

4. You will be prompted to plug in your controller via USB and then hit the PS button

You will now have a screen with these options (I have attached a picture of this screen below)

1. Restart System: Restarts the PLAYSTATION®3 System.
2. Restore Default Settings: Reset all system settings back to default.
CHOOSE THIS ONE 3.Restore File System: Checks for corrupt/missing system files.
4. Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
5. Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
6. System Update: Update the PLAYSTATION®3 System

IT IS VERY IMPORTANT THAT YOU DO NOT CHOOSE THE WRONG OPTION HERE OR YOU WILL LOSE ALL YOUR DATA. The one that fixed my blu-ray drive is option 3: RESTORE FILE SYSTEM

I REPEAT CHOOSE RESTORE FILE SYSTEM

After this, it is going to restart and bring up a screen reading something like “you have Corrupted System Data. Your PS will now replace this data” Then you choose continue and that should be it.

This option reinstalls the system files and drivers inside the PS3 with the original ones that are stored on your hard drive. In this case, it replaced a corrupted driver for the blu ray drive thus fixing my issue and hopefully yours!! This option will only replace all system files thus saving you from loosing any data that’s stored on your hard drive. Again this option does nothing to your hard drive it reads a file from the drive and rewrites it to the PS3 system.

If you want a more technical understanding of what this is really doing continue reading. DO NOT NEED TO READ THIS TO COMPLETE REPAIR. The PS3 does not boot from your hard drive as a computer does. It has a flash memory like a cell phone that stores all system files and system firmware updates that you get when the PS3 updates. This is why reformatting your hard drive will not fix your problem, none of the system files are stored on your hard drive (ex. XMB, system firmware, etc.) nor do they run from the drive.

However, your hard drive does contain a full backup of your SYSTEM files and thus when you choose option 3: RESTORE FILE SYSTEM it rewrites the original system files from your drive (which aren’t corrupted) back to the flash memory which is corrupted thus fixing the problem

UPDATE: With the new firmware 3.10 you may be able to report the error code directly to Sony via your PS3 console. Have a look here, please note that this has not been tested for this error code yet.

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552 Responses to “PS3 Error 80010514 Explained”

  1. cmagdy

    13. Feb, 2010

    My system started freezing about 3 weeks ago, i was like ahh not big deal, just turn the switch off and on and play again. I got the same code several times but took the game out and in again and it worked. Until this afternoon, i was saving a game and the file somehow got corrupted, after that, i play for about 3-5 minutes and it freeze again, tried just about every possible re-set there is, including an hdd format and nothing works. I gues i’ll by buying a new laser.

    Reply to this comment
  2. Polux06

    14. Feb, 2010

    I have the now famouss problem myself and reading about it made me realise that there are a lot of people living this hell. I want to make an official list of player having this problem to see the magnitude of it.

    The problem beiing: You played mw2 (or another game) with the latess update installed on your ps3 and at some point it froze. tried pressing the PS button but nothing happened. You had to hold the power button to reset it or resolve to switch the back switch off/on. Only to get this same problem over and over again. you can t play blu ray on your ps3 and/or get the error 80010514. from time to time it will play those blu ray only to start the whole problem again.

    come in here:

    http://boardsus.playstation.co.....amp;page=1

    Reply to this comment
  3. enlilenki

    18. Feb, 2010

    I had the same problem and Sony still refuses to acknowledge the extent of this error. Everyone please file a Better Business Bureau complaint. It only takes a few minutes and Sony is obligated to respond to each one and makes an official record of the complaint. There is a class action lawsuit filed in California in this regard.

    Reply to this comment
  4. Ozgur

    20. Feb, 2010

    God bless you !!! It works …

    Reply to this comment
  5. Ray Edwards

    20. Feb, 2010

    My 60gb PS3 stopped loading games last night, i phoned Sony UK this morning and was told for £131 of my hard earned cash they would send me a recon PS3. I told them that i was not alone with this problem and that it might be the software update (3.15). They denied this and said that all updates are tested before being sent out, and there is no problem. Luckily i found this website and carried out the reset above, my PS3 is now working. I phoned Sony to let them know that there is a software update issue and they still deny it. How do we get them to see there is a problem, and how many people have just handed over cash to get a recon unit because of the same problem????

    Reply to this comment
  6. Ray Edwards

    20. Feb, 2010

    It seems that my last post was a bit premature as its
    fu”^ed up again. Is spoke to Sony again, they still deny that its not a software update fault. Iv formated the thing, restored the database and restored the file system. Does anybody have anymore ideas how to sort this out???

    Reply to this comment
  7. hellrazier

    21. Feb, 2010

    Thank you so much you saved me 250 bucks

    Reply to this comment
  8. Rob

    22. Feb, 2010

    Thank you this helps greatly!!!!1

    Reply to this comment
  9. polux06

    22. Feb, 2010

    for those who can t repair it using these technique follow this link for the fix: http://boardsus.playstation.co.....amp;page=1

    i have wrote the solution at the bottom of the first post. follow that link.

    Reply to this comment
  10. abslam

    23. Feb, 2010

    I LOVE YOU MAN! seriously, I LOVE YOU!

    Reply to this comment
  11. Tom

    24. Feb, 2010

    Tried the driver reinstall, did not work.
    Not sure what else left to do than a reformat.

    I mean theres either that or replacing it for money…

    Reply to this comment
  12. Hellion

    25. Feb, 2010

    I guess you guys who are still asking what the problem is just ain’t reading these posts. Seems that maybe 2 out of 10 people can use the restore firmware method, everyone else ends up replacing the lens and are happly ever after!
    Even that playstation site post ends up recommending the same thing, replace the lens.
    If it is that firmware problem and it works for you, trust me i’ve already seen to many people on VARIOUS boards end up posting later on that they came up with the same problem tried it again, did not work, so ended up replacing the lens and yes, they to are now happly ever after…….

    Reply to this comment
  13. Hunter

    27. Feb, 2010

    if I get the message saying “you have Corrupted System Data. Your PS will now replace this data” does that meen I had the problem????

    Reply to this comment
    • polux06

      27. Feb, 2010

      nope

      Reply to this comment
    • brokenhalflife

      28. Feb, 2010

      My god! even though my PS3 is the aug 07 model, I paid lots of money for that damn thing for it to break down on me! I dont even play it that much. I tried all kind of things to get it to read a disc again, and it just wont. Seems like I too have no other way but to buy a new refurbished laser. Im just a poor damn gamer, why oh why screw me over!

      Reply to this comment
  14. kaisersubaru

    28. Feb, 2010

    i have this problem too….its restored…….but there are another problem…….when i installed a game……it is very very long time to finished it installation
    example : WKC need 5 minute to install…but it need 45 minute to finished….why does it happen??THX

    Reply to this comment
  15. ericcarmichael

    01. Mar, 2010

    hey guys i tried accessing the the link but it didnt work… can someone post the solution here? Im having the same issue… i think from updating MW2

    Reply to this comment

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