PS3 Error 80010514 Explained

Posted on 10. Apr, 2008 by in News

Gamerevolver.com recently had an interesting article regarding the dreaded 80010514 error. I hope many of my loyal visitors never have to encounter it. Their is a known issue with the PS3, simply known as error 800010514 which doesn’t happen often but when it does, it’s darn right nasty.

The error in question is mainly seen within the first month of use, or to put it bluntly, it has the error right out of the box, however, we have seen this occur at almost a year into service as well.

“An error occurred during the start operation. 80010514″

Gamerevolver.com recently ran into the the dreaded 80010514 error shortly after installing a new game they had purchased off the PlayStation Store and decided to document it. Here is what the have to say…

Since this error occurred, we obviously contacted Sony Support. We were informed that the code is not common, and a simple reset of the system, and restoral of factory settings should do the trick. Unfortunately, after the restoral, the error still occurred.

The error code is actually one of two things, a) a faulty sector on the internal hard drive, or b) a faulty installation of software/firmware, both iterations actually coincide with eachother. If the hard drive suffers a faulty sector ( a section of damaged space on the drive that data may have been written to that no longer is readable), an installation may still be processed, and even work, but the error can cause some serious side effects, such as option b. If your PS3 has installed an item incorrectly, including firmware, it is in high risk of receiving this error.

Basically, what is occuring is the corruption of game disc recognition and execution. If you will notice, in 90% of all cases, the drive will still play DVD and even Blu Ray movies with no problems. When trying to start a game however, the title, sooner or later, will receive the error.

1) Ensure that your internet connection is stable. If you are using a wireless connection, make sure your signal is at least a solid 80%. If not, make the proper adjustments until it is.

2) Dust your machine regularly. Any PS3 owner will tell you that the Playstation 3 is a dust magnet. Just run a dry cloth over it every couple days, and you should be fine. This will help prevent heat issues and shorts that may occur.

3) When installing firmware and/or software, make sure you follow the instructions. Even if you have installed 6 versions prior, each one is different, and may require additional steps. Save yourself the headache and just follow them, it only takes a minute or so longer to do it right.

Lets sum it all up, the error is not hardware related and is caused due to corruption of firmware. Restoring you PS3 will not roll back the firmware, and unfortunately will not fix the issue 9 times out of 10. If you are receiving this error, contact Sony for a replacement unit. Again I hope none of my readers have to see the dreaded 80010514 error and by following Gamerevolver.com‘s simple steps your bound to prolongue the life of your PS3 indefinitely.

(Update) Eurogamer.net contacted a SCE UK spokesperson which told them “”I’ve spoken to our Customer Services department and they aren’t aware of this issue with the PS3.” So take that as you will? Is the dreaded 80010514 just a myth? or an error that Sony is not aware of?

(Update 2) Try this before replacing Blu Ray drive (Last Resort)
Undertakerza updated a game, Warhawk and his system froze, got it rebooted it could no longer access any discs (cd, dvd, blu ray, games) he was ejecting and re inserting disks when I realized that the drive wasn’t making any noise and also … not spinning disks anymore they come out the exact same way he put them in.

Here is how he did it:

Ok so I’ve fixed my issue. I will run through what you will need to do to fix yours if you are having issues with the blu-ray drive and general PS3 system operations like the XMediaBar this is totally worth a shot … I doubt this will fix any other issue. If not then your blu-ray drive/ PS3 is probably dead and needs replacement via the method listed above or by sony.

If you can, I suggest you back up your PS3 first. The menu that you will access to can fully erase your PS3 if you choose the wrong option! I do not take any responsibility! Please proceed at your own risk! If you read and follow the instructions exactly you should not loose any data! Feel free to ask questions if you are confused so you don’t make a mistake!! Sorry, I had to say it, I don’t want anyone mad at me if they make a mistake, don’t back up their data and erase it, and then blame me…

The current version of the ps3 firmware has a “recovery console”.

You access it by

1. Start with having the system in standby (redlight is on)

2. Hold the power button down; the system will turn on and turn off once again.

3. Press and hold the power button again and keep holding, it will beep as it turns on and then it will double beep. When you hear the double beeps immediately take your finger off the power button (if your system turns off before you get a double beep just try again and hold the button, it should double beep the 2nd time you try)

4. You will be prompted to plug in your controller via USB and then hit the PS button

You will now have a screen with these options (I have attached a picture of this screen below)

1. Restart System: Restarts the PLAYSTATION®3 System.
2. Restore Default Settings: Reset all system settings back to default.
CHOOSE THIS ONE 3.Restore File System: Checks for corrupt/missing system files.
4. Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
5. Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
6. System Update: Update the PLAYSTATION®3 System

IT IS VERY IMPORTANT THAT YOU DO NOT CHOOSE THE WRONG OPTION HERE OR YOU WILL LOSE ALL YOUR DATA. The one that fixed my blu-ray drive is option 3: RESTORE FILE SYSTEM

I REPEAT CHOOSE RESTORE FILE SYSTEM

After this, it is going to restart and bring up a screen reading something like “you have Corrupted System Data. Your PS will now replace this data” Then you choose continue and that should be it.

This option reinstalls the system files and drivers inside the PS3 with the original ones that are stored on your hard drive. In this case, it replaced a corrupted driver for the blu ray drive thus fixing my issue and hopefully yours!! This option will only replace all system files thus saving you from loosing any data that’s stored on your hard drive. Again this option does nothing to your hard drive it reads a file from the drive and rewrites it to the PS3 system.

If you want a more technical understanding of what this is really doing continue reading. DO NOT NEED TO READ THIS TO COMPLETE REPAIR. The PS3 does not boot from your hard drive as a computer does. It has a flash memory like a cell phone that stores all system files and system firmware updates that you get when the PS3 updates. This is why reformatting your hard drive will not fix your problem, none of the system files are stored on your hard drive (ex. XMB, system firmware, etc.) nor do they run from the drive.

However, your hard drive does contain a full backup of your SYSTEM files and thus when you choose option 3: RESTORE FILE SYSTEM it rewrites the original system files from your drive (which aren’t corrupted) back to the flash memory which is corrupted thus fixing the problem

UPDATE: With the new firmware 3.10 you may be able to report the error code directly to Sony via your PS3 console. Have a look here, please note that this has not been tested for this error code yet.

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875 Responses to “PS3 Error 80010514 Explained”

  1. iqbal

    14. Dec, 2011

    i had same problem but i figure it out…. first i checked my free space of drive its showing 20gb free (i have 500gb drive)…. i just start deleting my files from movies, music folders in those folders i found some corrupted files too… i mange to fee up 150gb space in drive and reboot ps3… gr8 now its working… without restore or format my drive… just try once..

    Reply to this comment
  2. cdi

    14. Dec, 2011

    dont want to bring ya down mate but your fault will be back in no time .

    Reply to this comment
    • smartsies

      16. Dec, 2011

      @cdi – hey mate…restoring file system did work ya negative nancy and PS3 has been fine since.

      Reply to this comment
  3. Machiel

    22. Dec, 2011

    Doesn’t work for mine… I was just watching one of my games in the MW3 theater and suddenly my ps3 froze, I couldn’t even turn it off with the power button… So I waited half an hour and it still wouldn’t turn off with the power butten. Then I pulled the power-cable out. Waited for like another hour, and when I tried to start up the ps3 had the 80010514 error. Tried your guide alreade five times, still doesn’t works. Any other ideas? I’m going after a cleaning disc tomorrow to clean up my laser, maybe that’ll work.

    Reply to this comment
    • adam

      07. Jan, 2012

      Machiel have you found a solution yet?
      had exactly the same experience with 2 consoles

      Reply to this comment
  4. gamzia

    25. Dec, 2011

    I have no movies pic or anything apart from game data saved on ps3, so i did the reset file function but nothing changed. i tried it again and the hard drive was still corrupt. what do i do??

    Reply to this comment
  5. Chris

    29. Dec, 2011

    Hi there had this error code come up so I’ve followed your instructions and restored file systems. The game loaded up fine after and I thought it must of done the trick, but after 5-10 minutes of playing it froze. Anything else I can try? Cheers

    Reply to this comment
  6. Mec

    05. Jan, 2012

    I also got this 80010514 error code. The strange thing is that I only get it when I try to play AC revelations. All my other games run flawless, either form Disc or form HDD. On the same disc there is a version of AC-1, this one also doesnt work, although PS3 gives another code: 80010009.

    I havent found anyone (yet) with the same Issues. Hopefully one of you can help me sort out the problem.
    Thnx for your time

    Reply to this comment
  7. Marcus

    07. Jan, 2012

    I also got this 80010514 error code. The strange thing is that I only get it when I try to play Call of duty Black ops.
    All my other games run flawless. So i hope you guys
    can help me to get this problem away:).

    Reply to this comment
  8. sony psp go

    08. Jan, 2012

    I believe this is among the most significant info for me. And i’m glad reading your article. However wanna remark on some common things, The website style is perfect, the articles is in point of fact great : D. Excellent activity, cheers

    Reply to this comment
  9. Mk3gsi

    08. Jan, 2012

    Great stuff mate! I thought my ps3 was nackered! Restored the file system and its been working perfectly ever since! Ur a LEGEND! :)

    Reply to this comment
    • Mk3gsi

      11. Jan, 2012

      It’s been 3 days now since i restored the file system and the old girl is still running smooth as butter. I got the error every time i started BF3 and only BF3 but would normally start after a few attempts, then it wouldn’t start at all for a full day! i checked loads of sites and most told me my PS3 was finished, some got really dramatic about it so i was convinced i needed a new PS3 ( i have the same PS3 for 4 years) :) so finding this wee nugget saved me £200!!

      Reply to this comment
  10. Svend Rugaard

    10. Jan, 2012

    Just have the same issue .. yesterday my bluray couldnt read disc properly .. and i thought well its my 4 PS3 since release all have been hve this issue except this 60 GB which have YLOD .. but all was before warranty with no exception .. and this to .. so thought maybe im unlucky with my PS3s even i undust them every week, etc .. but then i got this error today for first time ever on any of those broken PS3s .. an now i try your “trick” and for now it has worked on my FIFA 2012 there have got this issue.

    Reply to this comment
  11. Ronnie

    14. Jan, 2012

    I’ve had the same problem with my old PS3. It won’t read games anymore. I tried restoring the file system as illustrated. I even tried restoring the PS3 system. Problem is none of the solutions work. My games still won’t respond when inserted.
    Another thing: upon restoring the file system, I found that my firmware had automatically been upgraded back to 4.00, so it doesn’t effectively wipe out the “corrupt firmware”. I tried the restoring the PS3 system, but my system firmware (after the reboot) was found to remain 4.00. Shouldn’t it have gone back to the native version it originally came with?

    Reply to this comment
  12. Sunny

    22. Jan, 2012

    This is both street smart and inltleignet.

    Reply to this comment
  13. jakev07

    01. Feb, 2012

    I too have an original 60GB PS3 with an upgraded HDD to 500GB and I have never had a problem until Skyrim. I was playing and the game froze upon trying to autosave (f***ing massive save files!) and then deleted the corrupted file but now receive that 80010514 error. My system now won’t play discs, let alone recognize them half of the time, regardless of type (PS3/PS2) but will play DVDs and CDs just fine. The software is at 4.00 also. Tried your fix once and again after hard formatting to no avail so the HDD isn’t the problem and I had the Bluray serviced not long ago. Is it the original firmware? If so, how do I go about fixing or restoring that sector? Should I download 4.00 on a flash drive an update manually?

    Reply to this comment

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